Once your order is shipped, you’ll receive a tracking number via email and SMS. Use this number to check your order status on our website or through the shipping provider's site.

Each product page includes a detailed size chart to help you find the right fit. For kids, you can select sizes based on age, while adults can follow measurements provided in the chart. If you need more help, please reach out to our support team.

No, we only ship in the United Arab Emirates.

We process orders quickly, so please contact us as soon as possible if you need to make changes. We’ll do our best to accommodate your request.

You can reach our customer support team by email at support@aiyifen.com or through our Contact Us page. We’re here to help with any questions or concerns.

We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal, Apple Pay, and Cash on Delivery for added convenience. Rest assured, all payments are processed securely to protect your information

Orders typically ship within 1-2 business days, and delivery time depends on your location. Standard shipping usually takes 2-3 business days, while expedited options are available at checkout for faster delivery.

If you're not fully satisfied with your purchase, we offer a 7-day return policy on most items, provided they are unused, with tags attached. For details on initiating a return or exchange, please see our Returns & Exchanges page.

To use a discount code, simply enter your code on the checkout page in the discount code box and tap "Apply" to instantly see your discount reflected in your total.